NEDC Recognized among North America’s Best
Customer Service Leaders within the Residential Construction Industry
GuildQuality’s 2015 Guildmaster Award Honors NEDC
Boston, MA, [May 19th, 2015]- New England Design & Construction, design-build residential remodeler in Boston, has been awarded a 2015 Guildmaster Award for exceptional customer service. GuildQuality, an independent customer satisfaction surveying company, has powered the Guildmaster Award since 2005 to celebrate service excellence in the building, remodeling, contracting, and home services professions.
NEDC was selected as one of the over 300 North American builders, remodelers, developers, and contractors recognized by GuildQuality for their superior delivery of customer care.
Over the past few months, GuildQuality reviewed numerous survey responses submitted by customers of Guildmaster candidates. In granting awards, GuildQuality considers two primary metrics for each candidate: the percentage of customers who would recommend and the percentage of customers who responded. NEDC achieved a recommendation rate of greater than 90% from their customers, who were surveyed through GuildQuality.
“We’re honored and humbled that our clients think so highly of us, and we look forward to completing many projects for them again in years to come!”
For more on the 2015 Guildmaster Award and qualifications, visit www.guildquality.com/guildmaster/.